Cancellation & No Show

When you book an appointment, that time is set aside for you, and missed appointments prevent us from accommodating other clients. Please understand that therapists only get paid when they deliver a service. If you do not show up for your scheduled appointment, and you have not notified us at least 24 hours in advance, your appointment will result in a charge of 50% of the scheduled appointment fee which will be processed on the credit card retained on file to reserve appointment.

If an emergency situation arises, please let us know so that we can treat your specific situation with personal attention. We recognize that there are circumstances that are out of your control (sudden illness, family emergencies, etc.) and your therapist may make an exception to the above policies on those rare occasions.